Recently we had our email address cloned and were receiving unsolicited emails purporting to be sent from our Outbox. We contacted James and received a prompt response, even though he was away on holiday. He provided detailed information on what steps we needed to take to preserve the integrity of our email account and protect any damage to our pc. He kept the matter under review until he was able to visit us and carry out various checks. We have used ServiceByte to sort out all our computer and printer issues for several years now and James has always responded promptly with all problems resolved efficiently. We have found his advice extremely helpful and practical and we have every confidence in his ability to resolve our IT challenges. Plus he is a thoroughly nice guy!
Mark and Helen Sims, Wellingore
James has solved a couple of computer problems for me recently and in both cases was helpful, punctual and efficient. Would recommend.
Charles Heaton, Wellingore
As always the work was carried out which was to repair the computer when it would not come on was done in good time and means the computer is now back to working 100%.
Arthur Treen, Navenby
I’ve had office installed on my laptop remotely. James gave me full instructio
Ian Spall, Lincoln
It has been a pleasure to have James help with our IT and phones in our new chiropractic centre. His knowledge is exceptional and he is open and honest about what is required. There have been a couple of hurdles with the building works which had an impact on the installation but James has taken this in his stride and has been called out at short notice to ensure we were open on time. We will continue to use ServiceByte for all our IT needs and would highly recommend to anyone.
EPOCH Centres, Lincoln
Having used several IT companies over the years my expectations were seldom met but James was genuinely the real deal when it came to a great service at a sharp price. It is very important to me that I can totally trust my IT support team as they manage very sensitive records and that they are well presented to work in my customer facing office. James never failed to achieve my high standards and I would recommend him to anyone
Marc Jones, Lincoln
Excellent service from James, always kept me updated with problems he found on my computer, no hidden costs. will not take my computers anywhere else. Best company.
Val Measures, Saxilby
Me and my family have used ServiceByte on a number of occasions now. Each time I have been extremely impressed. My mum got a virus on her computer and the very next day it was fixed by ServiceByte at home and for a very low cost. Would use again and recommend to anyone.
Charlotte Harmon, Witham St Hughs
Excellent service from James from SB. We required converting two phone lines into one line due no requirement for dial up broadband etc on 2nd line. This with minimal disruption and rewiring to house.
A number of extensions had been allocated to different lines in the initial house wiring. James was excellent in his approach to the challenge, and was able to sort a more robust way of running the various devices in the house without any interference.
Fantastic service, very reasonably priced from an excellent local engineer with solid telecoms & IT knowledge.
Ian Norman, Harmston
My PC had been operating increasingly noisily and slowly so I contacted James at ServiceByte; my immediate impression via email and telephone was of a professional person that was interested in resolving my issues. He listened to all I had to say. Having met James and now seeing the result of his excellent work (on my PC’s hard drive) my first impressions are confirmed.
James also listened to my concerns re PC back-up needs and has supplied me with a neat device that is simple yet totally effective and reliable. He advised on my wireless connection and the less-than-ideal telephone connections in my old property. James will be the person that I call in if any work is required on this in the future. He advised me how best to protect my PC from damage due to powercuts as these are not uncommon where I live.
Catherine Parker, Metheringham
I contacted servicebyte on a quote basis and upon hearing the extremely fair rate he’d repair my laptop for (I’d been quoted three times as much by some places) I decided to go with him. James arrived on time and was very friendly, he explained what he would do and whisked my laptop to his workshop, there was another issue with my laptop which delayed the repair slightly, but this was all covered in a phone call, and I had it returned to me as quickly as possible. He didn’t even charge me for the extra work! I will use servicebyte as my first port of call for any PC issues I get, and I highly recommend them!
Our computer was checked over, having had another virus identified, and cleansed of this. The response was speedy and we were very satisfied with the outcome.
Mrs Butroid, Wellingore